The South African Social Security Agency (SASSA) plays a vital role in distributing social grants to vulnerable groups, including the elderly, children, and individuals with disabilities. Traditionally, these grants have been accessed using the SASSA Gold Card. However, to enhance the security and efficiency of the payment system, Postbank has introduced the Postbank Black Card, which will gradually replace the Gold Card starting in Gauteng.
This transition aims to modernize the payment system, making it more reliable and safeguarding beneficiaries from issues like unauthorized deductions and collection challenges. The new Black Card comes with advanced security features and additional benefits, ensuring that grant recipients can manage their funds securely and effectively.
Rollout and Collection Points for Postbank Black Cards
The replacement process begins in Gauteng, focusing on accessibility and convenience for beneficiaries. Initially, 21 Pick ‘n Pay and Boxer stores will serve as collection points. Below is a list of key locations:
| Area | Collection Sites |
|---|---|
| Soweto | Baragwanath, Maponya Mall, Dobsonville |
| Tembisa | Tembisa Mall, Boulders Midrand |
| Other Areas | Orange Farm, Lakeside Mall (Benoni), Alex Mall |
| Johannesburg | Noord Street, Southgate |
| Pretoria CBD | Station Square |
| East Rand | East Rand Mall, Bedfordview, Key West |
| Norwood | Norwood Pick ‘n Pay |
| Lenasia | Trade Route City Mall’s Pick ‘n Pay and Boxer stores |
Beneficiaries can locate their nearest collection point by dialing USSD code 120218*3#. Additional sites will be announced as the rollout progresses.
Required Documents for Collecting the Postbank Black Card
Beneficiaries must present the following documents to collect their new cards:
- A valid ID document or temporary ID.
- If collecting on behalf of another, representatives must provide their own ID and an official SASSA proxy letter authorizing them to act for the primary beneficiary.
- Asylum seekers receiving grants must bring an approval letter from SASSA.
Special Provisions for Bedridden and Sick Beneficiaries
To accommodate bedridden or sick recipients, Postbank has established a home visit program. These individuals will receive their cards at home, ensuring they are not excluded from the transition. Details on how to request a home visit will be shared in the coming weeks.
Advantages of the Postbank Black Card
The new Postbank Black Card introduces several features designed to improve the user experience for grant beneficiaries. These include:
| Feature | Details |
| Free Card Replacement | The first replacement card is free of charge. |
| Free Monthly Withdrawals | Up to three free withdrawals or purchases per month at stores. |
| Free Monthly Statement | Beneficiaries can access one free statement each month. |
| Enhanced Security | Advanced features prevent fraud and unauthorized transactions. |
| No Unauthorized Deductions | Protection against unauthorized deductions from accounts. |
| Easy Replacement Process | Simply bring valid ID to designated collection points. |
Transition Details and Gold Card Validity
The existing SASSA Gold Card will remain functional until it is replaced. Beneficiaries do not need to transition to the Black Card immediately unless directed by Postbank. The Gold Card will remain valid through 2024, ensuring there are no interruptions in grant payments.
Key Precautions During the Transition
Beneficiaries should remain vigilant during this transition to avoid scams:
- Only Postbank is authorized to issue replacement cards. Ignore any unsolicited requests to switch cards or banks.
- Report any suspicious activity to the appropriate authorities immediately.
- Ensure you have the necessary documents when collecting the Black Card.
FAQs
1. Is it mandatory to switch to the Postbank Black Card immediately?
No, beneficiaries can continue using the SASSA Gold Card until instructed otherwise. It remains valid until the end of 2024.
2. What documents are needed to collect the Black Card?
Beneficiaries must bring a valid ID or temporary ID. Representatives collecting on behalf of others need a SASSA proxy letter and their own ID.
3. Where can I collect the new Postbank Black Card?
Initially, collection points include Pick ‘n Pay and Boxer stores in Gauteng. Use USSD code 120218*3# to find the nearest location.
4. Are there any additional costs associated with the new card?
No, the first replacement card is free, and beneficiaries receive up to three free withdrawals or purchases monthly.
5. What measures are in place for bedridden beneficiaries?
Postbank has arranged for home visits to ensure that sick and bedridden recipients receive their cards without visiting collection sites.
